How To Make Outsourcing Successful
As the largest managed operations offshoring provider in Sri Lanka, we’ve learned a lot. Here are some tips to ensure your success.
Managing an offshore team is like managing a local one—it requires time and effort. Here are 5 tips to help you succeed.
Our Outsourcing Models
Treat your offshore team like your local team
Include your offshore team to boost culture, alignment, and teamwork. Use tools like Zoom or Skype for easy video meetings.
Visit your offshore team regularly
Visiting your offshore team builds trust, improves results, and enables better resource decisions. It also offers valuable networking opportunities.
Dedicate ‘champions’ to manage them
Assign onshore and offshore champions to connect teams, manage tasks, and align goals. Annual visits strengthen relationships.
Create clear systems and processes
Clear systems boost efficiency, accountability, quality, and consistency, leading to better results and customer experiences. GSIT guides you in setting up and improving these processes for ongoing success.